Refund policy

Our cancellation and refunds policy

Cancellation and return of physical goods. You can return a physical product in its original condition within 30 days of delivery for a full refund (less delivery charge) by requesting a Returns Authorisation Number from Customer Service. When you return a product to us we will examine the returned product and if the product is not damaged and in a resalable condition we will process the refund due to you as soon as possible and, in any case; within 30 days of the day the returned the product is received to our warehouse. After 30 days of purchase we are not required to provide a refund or replacement if you change your mind.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

You can always contact us for any return question at info@detailerslab.com.au.